Frequently Asked Questions

Q: Is loved+blessed® a Christian company?

 

Q: When can I expect to start receiving my monthly box?

A: Yes!  We are a Christian subscription box and community. Our mission is to encourage women to walk in faith and trust God.  Learn more about loved+blessed® on our About Us page.

 

A: Our boxes ship around the 22nd of each month so that you can receive your monthly care package of encouragement around the 1st of each month.  Most subscribers receive their boxes early!  Subscribe on or before the 21st and you will receive your 1st box of encouragement on or before the 1st of the upcoming month.  Subscribe on or after the 22nd and you will receive your 1st box on or before the 1st day of the month after the upcoming month.  Subsequent boxes will arrive around the 1st of each month for the length of your subscription.  

Example: If you subscribe on March 15th, you'll receive your 1st box by April 1st.  If you subscribe on March 25th, you'll receive your 1st box by May 1st.

Q: How will my box be shipped?

A: Boxes are shipped via USPS First Class Mail.  Shipping within the United States is included.  Outside the U.S. additional postage rates vary.  You will receive an email when your box ships with a USPS tracking number.  Boxes ship from Los Angeles, California.

Q: When will I be charged?

A: For month-to-month subscriptions, your card will be charged for your 1st box at the time of checkout.  You will be re-billed automatically on the 1st of each month.   For 3, 6 and 12 month subscriptions, you will be charged at checkout and your subscription will auto-renew based on your subscription length.

Q: Does my subscription auto-renew?

A: Yes all subscriptions auto-renew on the 1st day of the month based on your subscription cycle length.  When sending a gift subscription you can select if you want it to auto-renew or not.

Q: How do I cancel my subscription?

A: We hate to see you go, but if you must….

You can cancel at any time, without penalties or hidden fees. Your cancellation will take effect at the end of your current subscription cycle.  You can easily manage your account by clicking on login.  

If you cancel on the 1st of the month, after your subscription has renewed, that box will be your last one.  From the account management page, you can also skip a month or reactivate it if you've previously cancelled.  

Q: I'm signing up for a gift subscription.  How do they work?

A: When you gift a subscription to a friend or loved one, we'll ask you for their email address, their physical mailing address and your gift message. We will send them your gift message via email on the 22nd of the month when their 1st box ships.

Q: Is it possible to order a box from a previous month?

A: Please check out our Shop to see what's available. If you're looking for a particular item that's not in the Shop, please use the form on our Contact Us page and let us know which box you are interested in. 

A:  The items in our Shop are kept in inventory and are packed per order, which unfortunately increases our manufacturing, storage, labor and shipping costs.  Our monthly subscriptions are manufactured in bulk, packed in groups and come in and out of our facility quickly, which allows us to reduce the these costs. When you subscribe we are able to pass the savings along!

Q: Why do the boxes in the Shop cost more than the subscriptions?

Q: What is the dollar value of each box?

 

Q: What is your return policy?

A: We measure the value of our boxes a little differently than most subscription box companies. It's hard to assign a monetary value to encouragement.  We strive to fill our boxes with items that support each months theme and in doing so most of our products are designed and manufactured exclusively for us. loved+blessed is about hope, rather than products.

A: Subscription boxes cannot be returned.  If you have received a damaged item, please Contact Us and we will send you a replacement.  One-time purchases from our Shop can be returned within 14 days of receipt.  Return shipping is not provided.  Items must be returned in un-used condition and in their original packaging.  Depending on the item, a $1-$3 re-stocking fee may be deducted from your refund to cover the cost of repackaging.

A: We are able to accommodate most large quantity orders, however this is dependent on which box theme you are interested in and the date you need them delivered by.  To inquire, please use the form on our Contact Us page.  Additional shipping costs may apply.

Q: Is it possible to order a large quantity of boxes for my women's group or a special event?

 

If you have a question that we haven't answered here, please Contact Us.